Worst app and worst experience ever! Don't book with this app! Payment was made but nothing booking confirmation was received. Need to follow up despite payment made. No refund also. Fraud app!
The app is just so bad nothing works
Worse experience in booking ever on earth. Cannot even get a single confirmation, and keep on having to follow up despite having paid. Very bad service and experience.
Aq
I'm a android user and I love this app because I can find all sorts of places and hotels . The app have glitches sometimes but overall is ok .
Klook is the most unprofessional. They will cancel your booking on the very last minute. It happened to me a few times. The price and availability of the bookings on line is not updated so when you book they will usually cancel it even if it's last minute especially if the mechant's price had gone up even the slightest price change will still be cancelled. Please be aware of this. I really had a few bad experience with Klook and won't book again. 50% of my bookings were cancelled by Klook.
Klook is a God-awful company with the most pathetic customer service I've ever seen. Absolute trash. I can't go into much detail about how much I hate Klook because there's a 500 character limit, but the bottom line here is that they're all SCAMMERS who actively steal from their honest customers and aren't even sorry about it. If anybody is reading this, SAVE YOURSELF. I'm giving 1 star only because I'd personally love to launch Klook to the nearest supernova. Otherwise, 0 stars.
SCAM! Sold me vouchers for KidZania which Kidzania won't accept. Waste of money and time. Neither of the parties would accept responsibility and money isn't being refunded. Avoid at all cost.
You guys sucks for the win. Purchased a movie voucher under GSC while I entered the voucher I can't login to my payment page. If I don't input the klook voucher then I can login. This is call scamming I believe. So I pay for totally nothing at all. Its better I donate this money to homeless than give it to you. Your chat support sucks just keep changing person while no solution to fix this. You guys are no different than a robber.
App is easy to use and customer service is ok